10 ways hotels promote wellness

Hotel spa amenities

The hospitality industry is responding proactively to guest expectations for hotel experiences around health and wellness. In 2017, wellness tourism grew to $639 billion, doubling the pace of tourism overall. Nearly 90 percent of that travel was for business or leisure – not specifically for health and fitness.[1]

Guests seek wellness

Hotel fitness center

A focus on fitness and nutrition is nothing new to spas and destination resorts. Now a greater variety of business and family travel hotels provide wellness benefits through expanded services, amenities, and functional design. These hotels serve a guest population seeking to maintain diet and fitness routines whether traveling for business or pleasure.[2]

The hospitality industry responds

Hotels promote wellness that in ways that are seen and unseen. Once limited to a few treadmills and a front-desk fruit bowl, guest fitness and health amenities extend from the porte cochere to every guest room.

  1. Green cleaning

    Years ago, when guests unlocked a hotel room they would be greeted with odors of bleach and faux floral sprays. Now, safe and effective green cleaning options remove any concern of headaches after a night of inhaling chemical disinfectants.

  2. Uncluttered design

    Room design no longer features a prominent ice bucket and stacks of pamphlets. Contemporary spaces inspire restful, stress-free calm.

  3. Spa services

    Once considered indulgent, hotel/resort spas are designed for more guest enjoyment on more occasions. Even properties with fewer facilities can offer patio mini-spas and hydrotherapy pools.[3]

  4. Expanded menus

    Healthy food optionsRestaurants now feature vegetarian, vegan, and gluten-free options. Where food service is not available, directions to nearby healthy restaurants can be provided at the front desk.

  5. Juice bars

    A cooler, a blender, and a sink with counter space are the essential equipment for juice bar. They are seen in lobbies, at poolside, and in buffet restaurants.

  6. Premium coffee

    While popular resorts feature brand-name breakfast cafes, even the small in-room coffee service can be upgraded with exotic coffee and tea. Organic and fair-trade options add distinction as well.

  7. Healthy snacks

    Fresh fruit is a popular offering at the front desk and in concierge service. Healthier options can replace the fat-saturated snacks that were once a standard in minibars and hallway vending machines.

  8. Room amenities

    In-room yoga mats, exercise blocks, and lightweight dumbbells promote low-impact fitness routines. They can easily fit in a narrow closet or wardrobe.[4]

  9. Bath amenities

    Guests are more accustomed to reading product labels and have greater awareness of what can go into a soap, lotion, or shampoo. Increasingly, hotels place natural and organic branded toiletries in their amenity baskets.

  10. Furnishings

    Restorative sleep is made possible by premium mattresses, sleep sprays, and a variety of pillows. If awakened to a brighter bedside light, not a buzzing alarm, the guest’s day begins in wellness.[5]

Looking ahead

Westin Grand Bohemian Hotel

Guest expectations and wellness needs continue to change. Proactive response to those needs is a core topic of the U.S. Green Building Council (USGBC) Sustainable Hospitality Summit[6] which convenes in Orlando on September 20th. Learning opportunities will include insights on curating wellness experiences.

On this third year of the summit, the event will be held at Orlando’s Westin Grand Bohemian Hotel, a recipient of the USGBC’s LEED Gold award.

We at ecoPreserve would love to share what other hotels and resorts are doing to promote resiliency and wellness. Please leave a note on the Contact page. Your insights will be published in updates or additional articles this fall. Thank you!

[1] GreenSeal.org
[2] LodgingMagazine.com
[3] HotelNewsNow.com
[4] PebbleDesign.com
[5] LEMiami.com
[6] USGBC.org – Sustainable Hospitality Summit information and registration

Mital Hall

Mital Hall

Vice President at ecoPreserve
As ecoPreserve Vice President, Mital leads all sustainability projects for new and existing buildings. She has more than 15 years of experience in sustainable and Smart Cities development, including work with universities; federal, state and local governments; and businesses. Her skill set includes strategic planning, sustainable process improvement, reporting, third-party green building certifications, ISO compliance, and energy efficiency program administration.
Mital Hall

@ecopreserve

We empower organizations to reduce environmental impact, improve efficiency, and improve quality of life.
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Tools tailored to location and need

Disaster resilience requires a select toolset, identified, adapted, or created as needed based on planning calls and inclusive workshop participation.

Business and government organizations today are confronted by threat categories that range from drought to flood, from fire to hurricane, and extend globally to pandemics and sea level rise. Threat categories are broad and diverse, but ecoPreserve and collaborating organizations design resiliency tools for specific local context.

Local needs are identified and verified. Building from that essential understanding, tools are designed, tested in pilot programs, refined, then implemented through action plans.

AWARE of CDC and NIH guidelines

The Baseline Property Condition Assessments described in ASTM E2018-15 do not specify consideration of infectious disease transmission concerns. In a pandemic and post-pandemic environment, that inspection and documentation is essential.

Buildings open to the public must comply with local regulations. For best results and greatest public acceptance, any planning for building repairs and maintenance should not overlook current CDC and NIH guidelines.

Optionally, ecoPreserve's can assist with a comprehensive GBAC STAR™ Accreditation which extends beyond the building to include the goals, actions, equipment, and supplies needed to implement best practices for outbreak prevention, response, and recovery.

Today's challenges/
tomorrow's potential

ecoPreserve collaborates with major community and private organizations in optimizing the resiliency and resource efficiency of their workplaces, venues, and public spaces.

In response to ever-increasing environmental, sociopolitical, and public health challenges, we advocate for and participate in assessment and planning actions that directly address disaster preparations, recovery activities, infrastructure improvements, and smart building/city design.

Online and in-person workshops

ecoPreserve designs and leads workshops in varied formats, to achieve varied goals.

Often an event is held for skill and knowledge development, but some needs of an organization or community are better resolved through collaboration to identify requirements and to design solutions. A range of Disaster Resilience workshops are available for solutions planning and development, as well as for training and communication.

Disaster Planning and Recovery Workshops

  • Identify technical and business process gaps
  • Define stakeholders, recovery teams, and processes/functionalities necessary for operation
  • Highlight missed expectations from a data loss and recovery time perspective
  • Address compliance with regulatory agencies and industry standards
Here's how to request further information. Thank you for reaching out!

Here's how to request further information. Thank you for reaching out!

Facility Condition Report

The report is prepared in accordance with the recommendations of ASTM E2018-15, Standard Guide for Property Condition Assessments. This is a partial list of contents:

  • PHYSICAL CONDITION
    • General condition of the building, grounds, and appurtenances
    • Physical deficiencies, their significance, and suggested remedies
    • Photographs
    • Safety issues observed
  • INFECTIOUS DISEASE SPREAD POTENTIAL
  • OPPORTUNITIES
    • Potential operating efficiencies
    • Electricity and water use reductions
    • High-efficiency interior and exterior lighting
  • ORDER OF MAGNITUDE RENOVATION BUDGET
    • Recommended interior finishes
    • Construction costs

Risk Mitigation Improvements

  • IAQ
    • Airflow
    • Temperature and humidity
    • Vertical transportation (escalators and elevators)
  • HVAC EQUIPMENT
    • Settings
    • Conditions
    • Capability
    • Filtration
  • FLOORPLAN
    • Traffic patterns
  • FURNISHINGS
    • Placement for social distancing
    • Clear barriers where social distancing is not possible

Interior Elements

  • Foundation
  • Building frame and roof
  • Structural elements
    • Floors, walls, ceilings
    • Access and egress
    • Vertical transportation (escalators and elevators)
  • HVAC equipment and ductwork
  • Utilities
    • Electrical
    • Plumbing
  • Safety and fire protection

Grounds and Appurtenances

  • Façades or curtainwall
  • Topography
  • Storm water drainage
  • Paving, curbing, and parking
  • Flatwork
  • Landscaping
  • Recreational facilities
Here's how to request further information. Thank you for reaching out!

AWARE of CDC and NIH guidelines

The Baseline Property Condition Assessments described in ASTM E2018-15 do not specify consideration of infectious disease transmission concerns. In a pandemic and post-pandemic environment, that inspection and documentation is essential.

Buildings open to the public must comply with local regulations. For best results and greatest public acceptance, any planning for building repairs and maintenance should not overlook current CDC and NIH guidelines.

Optionally, ecoPreserve's can assist with a comprehensive GBAC STAR™ Accreditation which extends beyond the building to include the goals, actions, equipment, and supplies needed to implement best practices for outbreak prevention, response, and recovery.

An OPTIMIZED Assessment

Certified Sustainability Consultants on a facility assessment team can discover ways to lower energy costs. Their understanding of HVAC equipment suitability and condition along with the specifics of LED lighting retrofits can provide offsets for needed investments in upgrades and replacements.

Knowledge of water systems can bring further savings while averting water waste. It can all be part of an assessment which might otherwise overlook water fixtures and irrigation schedules.

How should a facility be ASSESSED?

A thorough facility assessment finds the issues - on the surface or below - which have a potential negative impact on the building. That brings the facility to meet building codes. Beyond that, the assessment proactively addresses the deficiencies not covered by code.

The occupants of a building benefit as the assessment reveals conditions having a potential impact on their health or safety. The assessment must not overlook those conditions, nor fail to consider the frequency and duration of occupant visits.