Seven Deadly Sins of Facility Management
Facilities Management (FM) brings together people, systems, and processes to optimize the building environment. As costly challenges arise throughout the asset lifecycle, the seven deadly sins can impact operating costs, materials management, workplace wellness, and human performance for the asset.
Sin: Neglecting the manufacturer’s recommendations for preventive maintenance will shorten the asset lifecycle. The frequency of breakdowns increases and workplace wellness for occupants and guests is negatively impacted.
Solution: When commissioning or a building tune-up is done and manufacturer preventive maintenance intervals are followed, asset life is extended. Fewer breakdowns and minimal development of mold and other contaminants will occur. This ensures workplace wellness for all.
Sin: Poorly insulated buildings and aged roofing systems cause energy loss. Utility expense literally goes through the roof when summer heat permeates and winter warmth escapes your buildings.
Solution: In buildings older than 10 years, conducting a roof analysis will provide the data needed to determine energy loss and identify steps to avoid it. Implementing building automation systems uncovers where other losses occur and highlights the areas for improvement.
Sin: Inefficient and leaky fixtures send dollars down the drain.
Solution: Water losses may be stopped with a simple, quick-fix solution. Just as often, the valuable resource is wasted outside the building. Captured HVAC condensation grows plants just like potable water. Drought-tolerant plants and native species can beautifully replace a thirsty green lawn. Distinctive landscaping enhances a building’s look while cutting the cost of grass maintenance.
Sin: Use of high alkaline (pH 10 and above) or acidic (pH 2 and below) cleaning and sterilant agents will significantly irritate skin.
Solution: Caustic and toxic chemicals can be avoided with green cleaning agents. Some as simple as salt and electrolyzed water substantially reduce E. coli, MRSA, and other pathogens while effectively cleaning floors, windows, and desktops.
Sin: Inadequate Solid Waste Management (SWM) tosses valuable construction materials into a dumpster. When tenants move in or move out, packing materials are hauled to a landfill rather than reused. Similar waste occurs day-to-day in facilities where the layout and operating procedures favor dumpsters more than recycling bins.
Solution: Often, these losses can be avoided without moving any walls or allocating further space. A low-tech waste audit study or lunch-and-learn program can initiate substantial improvement.
Sin: When ergonomics is overlooked in a facility’s planning, design, or renovations, injuries will occur. At the same time, productivity declines and absences increase.
Solution: Healthy buildings bring about workplace wellness. In them, the value of ergonomic design is measurable in improved performance and tenant satisfaction.
Sin: When tenants are not informed of improvements, or not given training and issued Standard Operating Procedures as needed, the Return On Investment (ROI) diminishes.
Solution: When investing in building resiliency, an effective communication plan is imperative. Large or multi-asset facilities may achieve ROI through the installation of a computer-based dashboard that enables energy, water, and waste tracking. Tenants may receive move-in packets that explain waste diversion, list sustainable purchasing sources, encourage green cleaning, and recommend HVAC set points. Occasional newsletters can announce changes and provide necessary reminders. A blog added to a management company website will provide an easily moderated forum. If an organization forms a green team, the blog is a great place to reach it.
ecoPreserve’s 360ᵒ Resiliency provides solutions to the Facility Management deadly sins.